The Most Common Problems and Solutions for ASUS Laptops

image 2 The Most Common Problems and Solutions for ASUS Laptops

Even the most reliable ASUS laptops can sometimes malfunction. Several types of failures occur most often. However, it is not always the manufacturer’s fault. Users themselves sometimes treat devices carelessly. So in this article, you will learn about the most common problems and solutions for ASUS laptops in more detail.

When the User is the Source of the Problem

We decided to put this point separately and place it at the beginning of the article because the statistics of appeals to service centers and consulting services suggest that most of the malfunctions occur because of improper use of the tech. If the jacks on the device are in disrepair, as evidenced by repeated cracks, the user most likely abruptly pulled the wires and cords while using the laptop. 

The screen also often suffers from the owner’s careless actions. Dropping from a height and hitting solid objects does not go unnoticed for the state of the matrix. Therefore, the broken screen is subject to complete replacement. Unfortunately, this trouble is one of the most common. 

The integrity of the keyboard and its performance are also often affected by human hands. The problem usually occurs due to water, coffee, tea, and other liquids getting inside. Of course, not always the only person to blame for the ASUS laptop ceasing to work correctly. Other reasons are also widespread. Below, we will analyze each separately.

Power Supply Breakage

It is not difficult to suspect something is wrong with the power supply. In this case, the device stops turning on. It can happen due to a short circuit inside the unit. In such a situation, the tech is repairable. But if the cause is another, purchasing a new power supply is inevitable. 

To understand what happened, can experts of the Howly consulting service, whom you can contact for ASUS computer support at any time convenient. But before that, we advise you to check the power cord and adapter to ensure they are correctly connected and functioning. You should also check the battery to ensure it’s charged and working without problems.

Problems with the Video Card

This type of breakdown is quite tricky. Common symptoms of graphics card problems include poor image quality, artifacts or distortion on the screen, and the computer crashing or freezing during graphics tasks. The actions you need to take depend on the type of video card itself. But first, you should follow these steps:

  • Update the drivers:  Ensure your ASUS laptop has installed the latest video card drivers. You can download and install the latest drivers from the ASUS website or the video card manufacturer’s website.
  • Check if your graphics card is overheating: Make sure your laptop’s cooling system works correctly and the vents aren’t blocked.
  • Run diagnostics: ASUS laptops often come with built-in diagnostic tools to help identify hardware problems, including graphics card problems. Run system diagnostics to see if any issues are detected.

It’s important to note that some ASUS laptops come with integrated graphics, which are less powerful than dedicated graphics cards. As a result, it can lead to performance issues in graphics-intensive applications, so check your laptop’s specifications before buying it for graphic design, games, or other graphics-intensive activities.

Cooling System Failure

The cooling system of a laptop is responsible for dissipating the heat generated by the processor, graphics processor, and other internal components and keeping the system within safe operating temperatures. If it fails, the laptop’s internal elements can overheat, leading to performance problems, malfunctions, and even permanent damage to the hardware. 

Therefore, this problem is more severe than at first glance. And if you ignore the need to resolve the issue as soon as possible, other device design elements will quickly fall into disrepair. So here are some common symptoms of a faulty cooling system on ASUS laptops:

  • The laptop becomes hot to the touch: If it seems unusually hot, it could be a sign that the cooling system is not working correctly.
  • Fans are noisy or don’t work: The fans in your laptop are designed to expel hot air from the system. If the fans don’t work or make unusual noises, this may also indicate a malfunctioning cooling system.
  • The laptop is running slowly: If your device is running slower than usual, it could be a sign that the CPU or GPU is overheated and performance is reduced to prevent damage.
  • Laptop shuts down unexpectedly: If the computer shuts down unexpectedly or displays a blue screen of death (BSOD), this may be a sign that the CPU or GPU is overheating.

The cause of the breakdown is due to heavy dust contamination and a faulty fan. So first, you should clean the fans and vents, replace the thermal paste, or change the fans or heatsinks. If you are uncomfortable doing these repairs yourself, you can seek help from the experts on the Howly website.

Motherboard or Power Connector Breakage

image 3 The Most Common Problems and Solutions for ASUS Laptops

The motherboard is the central hub that connects all of the laptop’s hardware components, and the power connector is responsible for supplying power to the computer. If the motherboard or power connector is damaged or broken, your laptop may not turn on or have other problems. Here are some common symptoms of such kind a problem:

  • The laptop doesn’t turn on.
  • The laptop powers on but shuts down unexpectedly.
  • The laptop doesn’t charge.
  • The laptop runs slowly or has other performance problems.

If you are experiencing any of these symptoms on your ASUS laptop, you should take steps to diagnose and fix the problem. It may include replacing the power connector or the motherboard. However, if your computer is still under warranty, you should contact ASUS support for assistance repairing or replacing your laptop.


The most common problems with ASUS laptops are power supply failure, video card problems, cooling system malfunction, motherboard failure, or power connector failure. These issues must be addressed by updating drivers, performing diagnostics, cleaning fans and vents, and, if necessary, seeking professional help. 

It is important to note that preventative measures (keeping your laptop clean and well-ventilated) can help avoid these unpleasant issues. But, overall, understanding the common cases that can occur with ASUS laptops and knowing how to fix them can ensure your device runs smoothly and reliably for many years.

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